Fan Help

Help & FAQs

Can't find what you need? Chat with us on WhatsApp or send us a message.

Tickets

How do I buy a match ticket?
Go to Buy Tickets, choose the match, pick your seating area (Regular, Premium or VIP) and the number of tickets, enter your name, email and phone number, then pay securely with Paystack. Your tickets are emailed to you straight away.
How does the ticket QR code work?
Every ticket has its own QR code. Show it on your phone (or a printed copy) at the stadium gate, where stewards scan it. Each code can only be used once, so please don't share or post it online.
I paid but didn't get my ticket email
First check your spam, junk or promotions folder. If it still isn't there, contact us or message us on WhatsApp with the email address you used and your payment reference, and we'll help.
Can I get a refund?
If a match is postponed or cancelled, the club will announce what happens to tickets on this website and our social channels. For any other ticket problem, please contact us with your order reference.

Membership

How do I become a member?
Sign up on the Membership page. Official membership is ₦10,000 a year and includes a membership card, merchandise discount, the club newsletter and priority ticket access.
How do I log in to my membership account?
Go to Membership and press Log in, then enter the email and password you registered with.

Matchday

How does in-seat food ordering work?
On matchday, open In-Seat Food Ordering, choose your food and drinks, enter your seat number, stand, phone and email, and pay with Paystack. Your order is delivered to your seat.
How do I get to the stadium?
Home matches are played at McCarthy Stadium, Makurdi. See the stadium page for a map, directions and matchday tips.
Where can I see fixtures and results?
See Fixtures, Results and the League Table. Each match has a Match Centre with line-ups, live updates and the report. You can also add matches to your phone's calendar from the Fixtures page.

Club Shop

How do I buy club merchandise?
Browse the Club Shop and press Shop on Jumia on the item you want. Official merchandise is sold through Jumia Nigeria.
Who handles delivery and returns for shop orders?
Orders placed on Jumia are paid for, delivered and returned through Jumia, so delivery times, fees and returns follow Jumia's policies. Contact Jumia customer service about an existing order.

Contact

How do I contact the club?
Email info@lobistarsfc.com, call 0903 039 9416, chat with us on WhatsApp, or use the contact form. For sponsorship, see Partners.

Still need help?

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